Frequently Asked Questions
Answers to all your questions about okbajie
From opening an account to claiming bonuses, bKash deposits to fast withdrawals — find complete English answers to the most common okbajie questions on this page.
okbajie is a trusted platform for online gaming players in Bangladesh. New and existing players alike may have many questions — how to open an account, how to deposit money via bKash or Nagad, how bonuses work, or how quickly winnings can be withdrawn. On this FAQ page we have compiled detailed and accurate answers to all those questions in one place. Browse the sections below to easily find the information you need.
Account and Registration
To open an account at okbajie, you need an active mobile number and a valid email address. Enter your name, date of birth, and a password of your choice in the registration form. Please note that this platform is for users aged 21 and above only. Registering with accurate information ensures there are no complications when withdrawing funds later.
No, each person may hold only one okbajie account. Any attempt to open multiple accounts from the same mobile number or device is detected automatically and those accounts may be closed. This rule is strictly enforced to ensure fair play.
Click the "Forgot Password" option on the okbajie Login page. Enter your registered mobile number or email address and a verification code will be sent to you. Use the code to set a new password. The whole process takes just a few minutes. If you run into any trouble, contact 24/7 live chat support.
okbajie may ask you to verify your identity before large withdrawals or for security reasons. In such cases, you may need to submit a photo of your national ID card or birth registration certificate. This process keeps your account secure and prevents unauthorised access.
Yes, okbajie is fully mobile-friendly. The site works smoothly on any Android or iOS browser. Its responsive design adapts well to small screens, so you can play all games and make payments from your mobile without downloading a separate app.
Deposits and Withdrawals
Deposits from bKash to okbajie are usually instant. Your account balance updates within a few minutes of completing the payment. Occasionally there may be a short delay due to network issues, but the wait is never more than a few minutes. If there is a problem, let us know via live chat.
The minimum deposit at okbajie is ৳100 — across all three methods: bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳500. You can start playing with a small deposit, making this platform very convenient for new players.
Yes, you can withdraw directly via Nagad. Go to the Cashier section, submit a withdrawal request, select Nagad, and enter your Nagad number and the amount. okbajie generally completes withdrawals within 1 hour. You must use a Nagad account registered in your own name.
okbajie itself does not charge any extra fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own transaction charges. It is a good idea to check your payment method's terms and conditions before making a transaction.
Yes, Rocket (Dutch-Bangla Bank Mobile Banking) is one of the supported payment methods at okbajie. Select the "Payment" option from the Rocket menu and send money to okbajie's designated merchant number. Transactions start from a minimum of ৳100 and deposits are usually processed quickly.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches, go to the Cricket section and select an ongoing or upcoming match. A variety of betting markets are available, including match winner, toss, innings score, and top run scorer. Choose your preferred market, enter your stake, and confirm the bet slip. Live betting is also available after the match has started.
The okbajie slots section features games from well-known providers including PG Soft, Pragmatic Play, and JILI. Popular titles include Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace, among others. The collection ranges from classic slots to modern video slots.
In the okbajie live casino section, you can play games with real dealers via live video streaming. You will find live roulette, live baccarat, and live blackjack, among other games, from providers such as Evolution Gaming and Ezugi. With a stable internet connection, you can play uninterrupted from your mobile as well.
RTP (Return to Player) is the theoretical percentage of total wagers that a game returns to players over the long run. For example, a game with a higher RTP is theoretically more favourable for players. However, RTP is a long-term calculation, so results can vary from session to session. okbajie only offers verified and fair games.
Yes, you can bet on the T20 World Cup, IPL, and other international cricket tournaments at okbajie. More markets and competitive odds are available during major tournaments. In addition to cricket, betting is also available on football (FIFA, various leagues) and other sports.
Yes, okbajie works only with reputable game providers who ensure fair play through independent audits. Slot games run on Random Number Generator (RNG) technology, meaning the result of every spin is completely random and not predetermined. Live casino games are broadcast in real time.
Bonuses and Promotions
You receive the welcome bonus simply by opening a new account at okbajie and making your first deposit. A 200% bonus is given on the first deposit, up to a maximum of ৳5,000. For example: deposit ৳1,000 and receive ৳2,000 in bonus funds, giving you a total balance of ৳3,000. No separate code is normally needed — the bonus is added automatically with your deposit.
The wagering requirement for the okbajie welcome bonus is 15 times. This means you must place total bets equal to 15 times the bonus amount before you can withdraw winnings earned from that bonus. For example, if you receive a ৳2,000 bonus, you must place a total of ৳30,000 in bets. Once the requirement is met, you can submit a withdrawal request as normal.
The okbajie VIP program has four tiers: Bronze, Silver, Gold, and Platinum. As you move to higher tiers through regular play, your weekly cashback increases — starting from 0.2% at Bronze and going up to 0.8% at Platinum. Higher-tier VIP members also enjoy special offers and priority support.
Yes, okbajie regularly launches new promotions and offers. Special bonuses and cashback offers appear during major cricket tournaments and festive occasions such as Eid or Pohela Boishakh. Check the Promotions section regularly for the latest offers, or ask via live chat.
The okbajie welcome bonus is capped at a maximum of ৳5,000. So if you deposit ৳6,000, the 200% rate would normally give ৳12,000 in bonus funds, but due to the maximum limit you will receive only ৳5,000 in bonus funds. Your total balance will be ৳11,000. This means depositing ৳6,000 or more is enough to receive the maximum bonus.
Safety and Responsible Gaming
Yes, okbajie uses SSL (Secure Socket Layer) encryption technology, which keeps all your personal and financial information protected. Login details, payment data, and transaction records are transmitted through fully encrypted channels. Your information is not sold or shared with third parties.
Yes, okbajie is for users aged 21 and above only. Minors are not permitted to use this platform. You must agree to the age verification condition during registration. If there is any suspicion that a minor is playing, the account is verified and closed if necessary.
okbajie takes responsible gaming seriously. You can set your own daily or weekly deposit limits. There is also an option to take a temporary break or activate self-exclusion. Contact 24/7 live chat support for assistance with any of these options.
Self-exclusion is a feature that lets you block access to your own account for a set period of time. It helps you manage your gaming habits. To activate self-exclusion, contact 24/7 live chat support or send an email to [email protected]. Your account can be reactivated once the chosen period has ended.
The okbajie support team is available seven days a week, 24 hours a day via live chat in Bengali. Click the live chat icon on any page of the site to get immediate help. For email contact, you can write to [email protected].
Still have questions?
Our Bengali-speaking support team is with you around the clock, 24/7. Contact us via live chat or send an email — and you will get a response as quickly as possible.
Get in touch with support
24/7 Live Chat Support
Start a live chat from any page on the site. Our Bengali-speaking agents are ready to help at any time.
Email Support
For detailed questions or document-related matters, write to us:
[email protected]